For press inquiries, please contact sales@shopnicolemarie.com

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Refund and shipping policy: 

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Returns
Our refund policy is 15 Days. After the 15 days you may receive store credit in the amount of the items you have purchased excluding shipping prices. To be eligible for a return, your item must be unused and in the same condition that you received it. 

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@shopnicolemarie.com and send your item to: 841 Sycamore ave La Habra Ca United States 90631.

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Shipping
Our products are shipped within 4-7 Days using the following carriers: USPS. To return your product, you should mail your product to:841 Sycamore ave, La Habra Ca United States 90631. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.